Privacy policy

Privacy Policy 


Last updated: 20/01/2026


At WiL, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or interact with our products and services.


1. Information We Collect

We may collect the following types of information:
•        Personal information: Name, email address, phone number, shipping address, and payment information when you place an order or create an account.
•        Usage data: IP address, browser type, device information, and browsing behaviour.
•        Cookies: Small data files used to improve your experience and personalise website functionality.


2. How We Use Your Information

We use your information to:
•        Process orders and manage your account
•        Provide customer support and respond to inquiries
•        Improve our website performance and user experience
•        Send updates, newsletters, or promotional content (only with your consent)
•        Prevent fraud and enhance security


3. Sharing Your Information

We do not sell your personal information. We may share data only with:
•        Trusted service providers that help us operate the website, process payments, or deliver orders
•        Legal authorities if required to comply with applicable laws or protect our rights
All third parties are required to protect your data and use it only in accordance with our instructions.


4. Cookies & Tracking Technologies

Cookies help us enhance your browsing experience. You may disable cookies through your browser settings, although some features may not function properly.

5. Data Security

We use industry-standard security measures to protect your information from unauthorised access, loss, or misuse. While no system is fully secure, we continuously work to safeguard your data.

6. Your Rights

Depending on your location, you may have the right to:
•        Access, update, or delete your personal information
•        Withdraw consent for marketing communication
•        Request a copy of the data we hold about you
To exercise your rights, contact us at [Insert contact email].

7. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with a new “Last updated” date.